Schedule a job and send a crew

The slot. Hvornår is a day plus Start and Slut, not just a date. That is the difference between a job and a task: thirty visits in a day only work if each one knows its two hours.

If the end is before the start you are told rather than allowed: Sluttidspunktet ligger før starttidspunktet.

A job with no slot yet reads Ikke planlagt and stays in the list waiting to be booked. Every reschedule is recorded on the Historik tab, so "we moved it because they were not in" is answerable months later.

The crew. Mandskab is a list of people, not one assignee — the thing that most separates a visit from every other record in DealJourney. Two electricians and an apprentice go to the same job, and all three need to see it.

Alle på denne liste kan se jobbet. Formanden er den, kunden og disponenten spørger efter.

Add somebody with Sæt nogen på mandskabet, give them a Rolle på dette job if it matters, and use Gør til formand for the person the customer and the dispatcher should ask for. Tag af dette job takes somebody off. Until anybody is on it the job reads Ingen er sat på endnu.

Ansvarlig is separate and is about accountability rather than attendance: the person answerable for the job, who may well not be in the van. A job with nobody set reads Ingen endnu.

Changing the crew is recorded, so it is answerable who was actually sent rather than who was planned.

A note on the phone. The technician's mobile view is not built yet. Today a job is planned, scheduled and completed from a computer, which is fine for a dispatcher and awkward for somebody in a crawlspace. That surface is the next substantial piece of work on this module.