Telling us when Dealy gets something wrong

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Under every answer Dealy gives you there are a few actions: Kopier, Generer igen, a thumbs up and a thumbs down, and Rapportér et problem.

Rating an answer

The quickest way to tell us how Dealy did is the thumbs. Thumbs up (Godt svar) when the answer was right and useful, thumbs down (Dårligt svar) when it was not. Answers Dealy gave on a voice call can be rated the same way once they show up in the conversation.

Thumbs down opens a one-line box, Hvad var galt? (valgfrit). Writing in it is optional: the thumbs down is saved the moment you click it. Press the same thumb again to take your rating back.

We read the answers people rate down when we check how Dealy is doing, so a few words on what was wrong go a long way. Your rating stays with that answer; nothing else from the conversation is sent.

Reporting a problem

If the answer is wrong, made up, in the wrong language, or just unhelpful, press Rapportér et problem. It opens the same Rapportér et problem form you get from Support in the sidebar, so nothing new to learn, but it arrives with the answer already attached.

What to write

Three boxes, none of them long:

  1. 1Hvad er i stykker? Say what Dealy said, and why it is wrong.
  2. 2Hvordan kan vi genskabe det? Only if you know. "It does it every time I ask about invoices" is a perfectly good answer.
  3. 3Hvad burde der ske i stedet? The answer you were after.

Then Send problem. You get an issue number back, and we work from that.

What gets sent with it

The form shows you exactly what it is attaching before you send: the page you were on, the question you asked, and the answer you got. That is what lets us find the conversation instead of guessing at it. A report that says "Dealy got this wrong" with nothing attached is very hard to act on.

Nothing else from your conversation is sent, and nothing is sent until you press submit.

If it is an idea rather than a fault

The back arrow at the top of the form takes you to the chooser, where Giv feedback is the right box for "this would be better if…". Same route, different pile.

What it does not do

Reporting an answer does not undo anything Dealy changed. If Dealy edited records and you want that reversed, use undo on the reply itself. See Approving and undoing what Dealy does.

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