Forum channels

A forum is a kind of channel. Instead of one running conversation, it is a list of posts. Every post has a subject, and the discussion about it happens in its replies, so ten topics never get mixed into one stream. It suits questions, ideas, bug reports and anything else where each topic deserves its own answer.

Make a forum

A new channel. Press Ny kanal and set the channel's purpose to forum before you create it.

An existing channel. Open Kanalinställningar, and on Allmänt set Kanaltyp to Forum. Vanliga kanaler kan också länka ärenden och sprintar. Ärendekanaler är till för ärendeuppdateringar; forum organiserar samtal i inlägg och svar. Only the channel's owners and admins, and a workspace administrator for the workspace's own channels, can change it.

Write a post

1. 1Open the forum and press the new post button at the top of the list.
2. 2Write the Ämne. Detta är raden som visas i listan.
3. 3Write the post itself underneath, and send it.

A post you started but did not send is kept as a draft, and the button shows a dot until you finish it.

Open a post to read and write its replies. They work like any other thread: Threads.

Find your way around

• Sök bland inlägg… searches the posts in the forum.
• Filter narrows the list. Several filters can be on at once, and a post must match all of them: Öppen, Behöver kontrolleras, Löst, Jag deltar, Oläst, Inget svar ännu and Kopplat till ett ärende, plus the forum's tags.
• Sortera inlägg orders them by Senaste aktivitet, Nyaste inlägget, Äldsta inlägget or Flest svar.

Tags

The tags a forum offers are set in Kanalinställningar under Forumetiketter, separated by commas, for example idé, fel, fråga. Inlägg kan märkas med dessa etiketter, och listan kan filtreras på dem. To tag a post, use Redigera taggar on the post in the list. Only tags from the forum's own list can be used.

Mark a post as done

Anyone in the channel can tick a post off as Löst, and tick it again to reopen it. The message that confirms it has an undo, in case you hit the tick by mistake.