Direct messages and mention groups

A direct message is a conversation with one person, started from their name anywhere in chat. Add more people and it becomes a small private conversation.

Direct message or channel? If someone joining the company next year would benefit from reading it, it belongs in a channel. Decisions made in DMs are invisible to everyone else and have to be explained again later. DMs are for the things that genuinely concern only those people.

Seeing who is around. Presence is shown on every avatar. Aktiv means Använder DealJourney just nu – var som helst i appen, inte bara i chatten. — note that this is anywhere in DealJourney, not just in chat, so it is a fair signal of whether a question will get answered now. Away is DealJourney är öppet men orört i några minuter. Deras kort visar exakt hur länge.

Mention groups. Rather than typing five names, make a group with a handle that notifies all of them.

1. 1Hantera grupper → Ny grupp.
2. 2Give it a Gruppnamn, a handtag and optionally a Beskrivning (valfritt).
3. 3Lägg till någon … to fill it.
4. 4Skapa.

Then one mention reaches the group, and it stays right as people join and leave — which the five names in your head do not. Endast gruppens skapare eller en administratör kan göra det applies to editing it.

A name that is not a mention notifies nobody. If you type someone's name as plain text, chat tells you: Inte ett omnämnande — Det här är vanlig text, så ingen får en avisering. Välj vem du menade: Pick the person from the list, or they will never know you wrote it.