Check a fix and say whether it worked

An issue can be attached to the conversation it came out of. The post carries a small chip with its key; open it and you get the issue itself — where it stands, what has happened to it, and the two answers only you can give.

Where it stands. The status is the whole message, and there is no second thing to check:

• ⟦Pågår⟧ — somebody is working on it.
• ⟦Fixat lokalt⟧ — the fix is written, but it is not running anywhere you can reach yet. Nothing to try.
• ⟦Under granskning⟧ — it is live and it is your turn. This is the only status that ever means "go and test this", and it is set automatically at the moment the fix goes live, not before.
• ⟦Omarbetning⟧ — it came back to us.
• ⟦Löst⟧ — done.

Answering. On an issue that is Under granskning, open it from the chip and you get ⟦Blev det här fixat?⟧ with two answers:

• ⟦Det fungerar⟧ — closes it. Add a note if you want; it is not required.
• ⟦Fortfarande inte fixat⟧ — sends it back with what you wrote. The note is required here: Berätta vad som fortfarande händer först. Your words go on the issue as they are, so whoever picks it up reads what you saw rather than a second-hand summary.

It was closed and it is still happening. Open it and you get ⟦Inte fixat ändå?⟧ instead — the same Fortfarande inte fixat button, which puts it straight back on the list.

Why it matters. You are the one who tried it, so nothing is lost relaying it. The answer, the reason and the change all land in one place, and everyone in the channel sees it happen.

If the buttons are not there, the issue is not Under granskning or Löst — it is either not ready to test or already back with us, and there is nothing to answer yet.