Hur kan vi hjälpa till?
478 guider som täcker hela DealJourney.
Vanligaste frågorna
Kom igång
Hitta rätt, ställ in systemet och ta in dina data.
Setting up a new workspace
The setup wizard, then the checklist that gets you from empty to actually using it
4 artiklarYour profile and settings
Everything that belongs to you rather than to the company — your details, password, notifications and preferences
13 artiklarNotifications
The bell tells you what happened while you were elsewhere, and you decide what counts
4 artiklarDashboard
The page you land on, and what the widgets on it are pulling from
4 artiklarFinding records
The three different ways to find a record, and which one to reach for
12 artiklarAdministration
The company-wide configuration only administrators can see, and what lives where
25 artiklarGroups
One place above your companies, for people who own more than one of them
3 artiklarImporting data
Bring existing data in from a spreadsheet or another system, safely
8 artiklarFörsäljning
Från första kontakten till signerad affär, och alla som är med på vägen.
Leads
Early prospects who have not bought anything yet, and where they sit before the real pipeline
7 artiklarOpportunities
Live deals with a value, a close date and a stage, and how they move through your pipeline
18 artiklarCustomers
The companies you actually do business with, and everything that hangs off them
12 artiklarContacts
The individual people you deal with, and how they differ from the companies they work for
10 artiklarActivities
Calls, emails, meetings and tasks attached to a record, and how your day gets built from them
9 artiklarSales sequences
Planned follow-up that runs itself, and stops the moment someone replies
3 artiklarMap
BetaPlot the addresses on a calling list, or your own record types, and split an area between reps. A beta module DealJourney switches on per company
3 artiklarMomentum
The gamified view of sales activity: daily goals, streaks and where you stand
9 artiklarFinding new companies
Search a company register from inside the CRM and import what you find as leads
5 artiklarPipelines and stages
BetaThe columns your deals move through, and the two places you can change them
4 artiklarPower dialer
Work a call list without touching a phone — dial, log, next
5 artiklarMarketing
Plan, send and measure campaigns against the same customer data the sales side uses
5 artiklarFakturering och intäkter
Fakturor, prenumerationer, produkter och vad allt blir till slut.
Invoices
Billing customers from the CRM, and how it lines up with your accounting system
6 artiklarSubscriptions
Recurring agreements, renewals, and the revenue that repeats every month
9 artiklarProducts
The catalogue your quotes, invoices and subscriptions are priced from
7 artiklarAccounting
Bring the figures from your finance system to the people talking to customers
19 artiklarFinance
AlfaSee what the business earns and spends each month, per company, and plan the year against it
4 artiklarLiquidity forecast
AlfaProject the cash going in and out, so you can answer whether you can afford it in March
5 artiklarKundsupport
Hantera inkommande frågor och håll svaren samlade på ett ställe.
Tickets (support inbox)
BetaThe support inbox where customer requests land, and how a ticket differs from an email
13 artiklarKnowledge base
Where your company writes down what it knows, so it is not in one person's head
4 artiklarMinutes inbox
A prioritised feed of new meeting minutes from the organisations you follow
4 artiklarCustomer ticket portal
A page where your customers follow their own support requests, with no account to create
4 artiklarWebsite chatbot
An AI chat bubble on your own site that answers from your knowledge base and escalates the rest
5 artiklarDin arbetsdag
Kalender, e-post, möten, projekt och målen bakom dem.
Calendar
Meetings, events and dated work in one place, and where they come from
9 artiklarMeeting scheduling
Let people book time with you themselves, against your real availability
4 artiklarEmail and calendar sync
Put the correspondence with a customer onto that customer's record automatically
10 artiklarEmail templates
Reusable email copy your team sends, and where the personal details come from
8 artiklarContracts
Build a contract, send it for e-signature, and see who has opened and signed it
15 artiklarProjects
BetaThe work you deliver after the deal is won, and the people doing it
16 artiklarJobs
AlfaThe visit itself — who is going, when, what was actually done, and what it bills
17 artiklarGoals and OKRs
The objectives your company is working towards, and the numbers that say whether you got there
9 artiklarTasks
Units of work with an owner, a status and a due date — attached to a project, a ticket or a customer
5 artiklarTimesheet
Record hours against a customer, project, deal, ticket or task, and decide what is billable
5 artiklarTeam chat
Internal conversation that sits next to your CRM data, so a decision and the record it is about stay together
20 artiklarSMS and WhatsApp
Text a customer from their record, and see the whole exchange on their timeline
7 artiklarQuestionnaires
Multi-step forms for named recipients, with resumable answers and versioned results
5 artiklarAI och automatisering
Låt Dealy och dina automatiseringsregler ta de repetitiva delarna.
Dealy, the assistant
The assistant built into DealJourney: what it is, and what it can reach
18 artiklarWorkflow automation
Make DealJourney do the routine part itself, when something happens
9 artiklarWebhooks
Watch Tripletex events arriving into DealJourney, and send CRM events out with a workflow if you need to
3 artiklarLanding pages
Build and publish campaign pages, and see who filled the form in
5 artiklarIntegrationer och rapportering
Koppla DealJourney till dina övriga system, och läs resultaten.
Integrations
Connect DealJourney to the systems you already use, and where to find them
19 artiklarDocument storage
Keep contracts and proposals on the record they belong to, not in somebody's inbox
6 artiklarDocument monitor
Watch external sources for documents that matter to you, and surface the ones worth reading
3 artiklarReports
Turn what is in the CRM into numbers you can act on
19 artiklarConnecting other systems
The four ways something outside DealJourney can read or change your data
5 artiklarCustom objects
Your own record type, when the built-in ones do not fit what you sell or manage
4 artiklarCustom tabs on a record
Build your own tabs on a customer, a sale, an activity or your own objects, with the fields, groups and panels your company actually works from
11 artiklarPublic displays
A wall screen of your live numbers, on a link that needs no login
3 artiklarEller fråga Dealy
Dealy svarar utifrån samma guider, inne i DealJourney, och kan göra jobbet åt dig i stället för att förklara det.