Work with project tasks

Tasks are the pieces of work inside a project, shown on a board you can arrange to match how your team actually works.

• Add a task and give it a title, an assignee (Ange ansvarig) and a deadline.
• Open it by clicking its name in the list. To rename it, use the pencil (Byt namn på uppgiften) next to the name.
• Move it between columns as it progresses. The columns are the stages of your delivery process.
• Lägg till kolumn to change those stages. The board should describe your process rather than you working around a board that describes somebody else's.

Discuss a task in its comments. Everyone who can open the project can comment on its tasks, not only the person the task is assigned to. In the task list, the Kommentarer column shows how many comments a task has; rest the mouse on it to read them without leaving the list, and click it to open the task and reply.

See what is new. When someone else has commented since you last read a task's comments, its comment count turns highlighted with a dot. The project's Översikt lists those tasks under Nya kommentarer with how many new comments each has; click one to open the task on its comments. Reading the comments, in the task or in the list preview, clears the marker.

Framsteg on the project follows from the tasks, so a board kept up to date reports itself and one that is not shows a project frozen in time.

Project tasks versus activities. A project task is delivery work, lives on the board, and counts towards the project's hours. An activity is customer-facing work (a call, a meeting, a follow-up) and lives on the customer's timeline. Keeping them apart is what stops delivery work drowning the customer history, and what keeps the project's hours honest.

Rough rule: if it is something you do *with* the customer, it is an activity; if it is something you do *for* them, it is a project task.

Break work down to something a person can finish. A task called "build the site" sits at the same column for six weeks and tells nobody anything. A handful of smaller tasks makes progress and blockage visible while there is still time to react.