The Renewals tab

Renewals is the working queue for retention: Upcoming and overdue subscription renewals requiring attention

The numbers at the top. ARR at Risk (90 days) — Annual recurring revenue up for renewal in the next 90 days — is the one to run the tab on. It turns "some renewals are coming" into a figure, which is what gets a renewal conversation prioritised over a new deal.

Total pipeline renewals and Average Renewal Cycle — Average time between subscription renewals, Based on historical renewal data — give the shape.

Priority. Renewals are sorted into Urgent — Requires immediate attention — High priority renewals and Medium priority renewals, with {{count}} days remaining against each and ARR: {{value}} beside it.

{{count}} renewals due within 7 days is the line to read every Monday. A renewal you notice on the day is not a renewal conversation, it is an invoice the customer may query.

High volume of renewals in next 30 days — consider resource planning — the tab tells you when a month is lumpy, which is worth knowing before the month starts rather than during it.

Exporting. Export Renewal Data lets you set the Time Period (Next 30 Days, Next 90 Days, Next Year), Risk Levels to Include and Include Overdue Renewals, then choose columns. That export is the account-management call list.

Overdue renewals are the ones to look at first. A subscription past its renewal date is either being served without an agreement or is quietly churning — both are worse than an awkward conversation.

Renewing or changing one happens on the subscription itself: Change, pause or end a subscription.

Why renewals slip is a retention question rather than an admin one: The Retention tab.