The Renewals tab

Fornyelser is the working queue for retention: Kommende og forsinkede abonnementsfornyelser, der kræver opmærksomhed

The numbers at the top. ARR i risiko (90 dage) — Årlig tilbagevendende omsætning til fornyelse de næste 90 dage — is the one to run the tab on. It turns "some renewals are coming" into a figure, which is what gets a renewal conversation prioritised over a new deal.

Totale pipeline-fornyelser and Gennemsnitlig fornyelsescyklus — Gennemsnitlig tid mellem abonnementsfornyelser, Baseret på historiske fornyelsesdata — give the shape.

Priority. Renewals are sorted into Kritisk — Kræver øjeblikkelig handling — Høj prioritet fornyelser and Mellemlang prioritet fornyelser, with {{count}} dage tilbage against each and ARR: {{value}} beside it.

⟦{{count}} fornyelser forfalder inden for 7 dage⟧ is the line to read every Monday. A renewal you notice on the day is not a renewal conversation, it is an invoice the customer may query.

⟦Stort antal fornyelser de næste 30 dage – overvej ressourceplanlægning⟧ — the tab tells you when a month is lumpy, which is worth knowing before the month starts rather than during it.

Exporting. Eksporter fornyelsesdata lets you set the Tidsperiode (Næste 30 dage, Næste 90 dage, Næste år), Risikoniveauer der inkluderes and Inkluder forsinkede fornyelser, then choose columns. That export is the account-management call list.

Overdue renewals are the ones to look at first. A subscription past its renewal date is either being served without an agreement or is quietly churning — both are worse than an awkward conversation.

Renewing or changing one happens on the subscription itself: Change, pause or end a subscription.

Why renewals slip is a retention question rather than an admin one: The Retention tab.