Delete a customer, and restore one you deleted

To delete a single customer:

1. 1Open Kunder from the sidebar.
2. 2Find the customer in the list.
3. 3Open the menu at the end of the row and choose Slett.
4. 4The confirmation tells you how many contacts, deals, subscriptions, invoices and timeline entries belong to the company. Confirm to delete.

To delete several at once, tick the checkboxes next to the customers you want to remove and use the bulk delete action. A large delete runs in the background, so you can keep working while it finishes.

A deleted company disappears from every list, search, report and sync for the whole team, together with everything that belongs to it. It is not gone for good straight away: it is kept in Slettede selskaper for 30 days.

Restore a deleted company

Right after a single delete, the confirmation message has an Angre button that brings the company straight back.

Later on:

1. 1Open Kunder and choose Slettede selskaper at the top of the page.
2. 2Find the company and choose Gjenopprett.

The company comes back with its contacts, deals, subscriptions, invoices, notes and files, and its link to your accounting system. If your accounting system created a new copy of the company while it was deleted, you are told so and can merge the two.

Admins see every deleted company in the workspace. Everyone else sees, and can restore, the companies they deleted themselves. After 30 days a deleted company is removed permanently and can no longer be restored.

If you just want to stop actively working a customer, set their status to inactive instead of deleting them.