Power dialer
Jobb deg gjennom en ringeliste, loggfør resultater, hold tempøt.
The point is the rhythm. Dialling by hand between calls — finding the number, typing it, writing the note somewhere — costs more time than the calls do. Here the next number is already up, the record is on screen while you talk, and logging the outcome moves you on.
Two things to keep apart:
- A campaign is the list — a named set of numbers to get through. It persists, and you come back to it until it is finished. Build a calling campaign
- A session is one sitting at that list. It has its own stats — Oppringninger, Svar, Svarprosent, Taletid — and ends when you stop. Run a calling session
Every call is logged on the record, with the outcome and any note, so the next person sees that this customer was rung on Tuesday and said no.
⟦Ikke ring⟧ means it. Marking someone that way takes them out of future calling. Use it rather than skipping them, or the next person will ring them again.
Calls happen in the browser — Tilkoblet i nettleseren — so you need a headset and a working telephony connection: Getting calls to actually connect.
A geographic list instead of a filter is built on the map, which then feeds the same kind of calling work: Build a calling list from the map
I denne delen
Build a calling campaign
From a CRM segment or a pasted list of numbers
Run a calling session
Start, dial, log, and let it move you to the next one
Outcomes and callbacks
What each outcome means, and how a "ring me Thursday" comes back to you
Getting calls to actually connect
What has to be in place before the dialer can ring anybody