Run a calling session
- 1Open the campaign and Start økt.
- 2Klar til å ringe. Start når du er klar.
- 3Begynn å ringe.
While a call runs you see its state — Ringer ..., Ringer ..., Tilkoblet — with Demp and Legg på to hand. Aapne oppføring puts the customer in front of you while you talk, which is the difference between a call and a conversation.
- 4Loggfør resultatet — Legg til et notat (valgfritt) ...
- 5Neste samtale.
⟦Gå videre automatisk⟧ does step 5 for you: Logger {{disposition}} om {{seconds}}s, with Avbryt if you need a moment. Leave it on — the pause between calls is where an hour of calling quietly turns into two.
Write the note during the call, not after. By the third call you will not remember the first, and a logged outcome with no note tells the next person nothing.
⟦En samtale pågår fortsatt. Legg på først.⟧ — you cannot move on with a call connected. Hang up first.
Progress is shown as {{done}} / {{total}} ferdig with {{count}} gjenstår left. Each entry is Venter, Pågår, Ferdig or Hoppet over.
Ending. Avslutt økt gives you Oekten er avsluttet — Godt jobbet. Slik gikk økten. — with Oppringninger, Svar, Svarprosent, Taletid and Oekt.
Svarprosent is the number worth watching over time. A low one is usually the list or the time of day, not the pitch — and that is a fixable thing.
⟦AI-sammendrag⟧ writes up the session for you; Generer på nytt if Ingen sammendrag ennå. Generer på nytt for å lage ett..
Var dette nyttig?