Reach a contact from their card

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Every person's card has a short row of buttons under Hurtighandlinger so you can reach them without leaving the page. The same row sits on an activity, where it acts on the person that activity is about.

What each button does

  1. 1Open the person from Kontakter in the sidebar.
  2. 2Find Hurtighandlinger just below their details.
  • Ring dials the number on the card. When the person has their own number and their company has a switchboard, the button asks which one you meant.
  • E-post opens a new message to them.
  • SMS sends them a text. It only appears when texting is set up for your workspace.
  • Møte starts a new meeting with them already invited.
  • Teams opens a Microsoft Teams chat with them in a new tab. It is off until you switch it on, see Choose what the top of a record shows.

About the Teams chat

The chat opens in the Teams app when you have it installed, and in Teams on the web when you do not. The chat opens addressed to the person's email address. Teams only finds out whether that address can be reached once you send: a colleague, or someone at an organisation yours is allowed to chat with, gets the message; anyone else gets a notice from Teams after you send.

Nothing is sent on your behalf. The chat opens empty and you type as usual.

When a button is missing or greyed out

  • No Teams button at all means it is switched off for you, or the person has no email address on their card.
  • Any button can be hidden from the settings in the top corner of the box, see Choose what the top of a record shows.
  • A greyed out Ring or SMS means there is no number to use.
  • No SMS button at all means texting is not switched on for your workspace.

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