Power dialer

Arbeta dig igenom en ringlista, logga resultat, håll tempot.

The point is the rhythm. Dialling by hand between calls — finding the number, typing it, writing the note somewhere — costs more time than the calls do. Here the next number is already up, the record is on screen while you talk, and logging the outcome moves you on.

Two things to keep apart:

• A campaign is the list — a named set of numbers to get through. It persists, and you come back to it until it is finished. Build a calling campaign
• A session is one sitting at that list. It has its own stats — Uppringningar, Svar, Svarsfrekvens, Taltid — and ends when you stop. Run a calling session

Every call is logged on the record, with the outcome and any note, so the next person sees that this customer was rung on Tuesday and said no.

Ring ej is about calling. Marking someone that way stops them being offered again from the calling list you marked them on. Use it rather than skipping them, or the next person will ring them again.

It does not stop anything else. Texts, emails, sequences and marketing sends still reach that person, and a new calling list built from a filter can include them again, so check before you add them to one.

Calls happen in the browser — Ansluten i webbläsaren — so you need a headset and a working telephony connection: Getting calls to actually connect.

A geographic list instead of a filter is built on the map, which then feeds the same kind of calling work: Work a calling list on the map