Run a calling session
- 1Open the campaign and Start session.
- 2Klar til at ringe. Start, når du er klar.
- 3Begynd at ringe.
While a call runs you see its state — Ringer ..., Ringer ..., Forbundet — with Sluk lyd and Læg på to hand. Aabn post puts the customer in front of you while you talk, which is the difference between a call and a conversation.
- 4Registrer resultatet — Tilføj en note (valgfrit) ...
- 5Næste opkald.
⟦Gå videre automatisk⟧ does step 5 for you: Logger {{disposition}} om {{seconds}}s, with Annuller if you need a moment. Leave it on — the pause between calls is where an hour of calling quietly turns into two.
Write the note during the call, not after. By the third call you will not remember the first, and a logged outcome with no note tells the next person nothing.
⟦Et opkald er stadig i gang. Læg på først.⟧ — you cannot move on with a call connected. Hang up first.
Progress is shown as {{done}} / {{total}} færdige with {{count}} tilbage left. Each entry is Afventer, I gang, Færdig or Sprunget over.
Ending. Afslut session gives you Sessionen afsluttet — Godt arbejde. Sådan gik sessionen. — with Opkald, Svar, Svarprocent, Taletid and Session.
Svarprocent is the number worth watching over time. A low one is usually the list or the time of day, not the pitch — and that is a fixable thing.
⟦AI-resumé⟧ writes up the session for you; Generer på ny if Ingen resumé endnu. Generer på ny for at lave et..
Var det her nyttigt?