Fix a reminder that has no recipient

Tilgængelig i alle planerSådan gør duÅbn i DealJourney

Open Kræver opmærksomhed from Workflows, or follow a workflow health notification. The notification opens the affected workflow's attention view. The nightly check notifies the workflow's creator, or administrators if the creator has left, when a customer-actionable failure first appears. It does not repeat the same warning every night.

Choose the intended recipient

For a subscription workflow whose email step uses the record's recipient, Påmindelser mangler en modtager lists accessible active and scheduled subscriptions with neither a chosen contact's email nor a company email. This is a readiness check. Dates and conditions still determine when a particular reminder runs; appearing here does not mean an email was due or sent.

  1. 1Select Åbn abonnement beside the subscription.
  2. 2Choose the intended person in Kontakt. If that person has no email address, select Tilføj e-mail på kontakten and add it. If there is no contact yet, select Administrer virksomhedens kontakter, create the intended contact on the company and return to select them. An intended company email can also serve as the fallback recipient.
  3. 3Return to Kræver opmærksomhed and select Opdater modtagere. The subscription leaves the list once it has a recipient email.
  4. 4Select Kontrollér arbejdsgange igen to refresh workflow health checks. This rehearses the workflow without sending emails. A skipped check does not confirm that a previous failure is repaired.

DealJourney does not choose a person for you. Your existing record permissions apply, so an administrator may need to help if you cannot open or edit the subscription or its contact.

For other workflow configuration problems, use Rediger arbejdsgang and follow the explanation shown. Problems assigned to DealJourney do not ask you to change tenant data.

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