Automatic billing runs

Subscriptions raise their own invoices when they fall due. The billing dashboard is where you confirm that happened and deal with the ones that did not.

⟦Kommende fakturering⟧ — Neste 7 dager — tells you what is about to be invoiced. Worth a glance before month end: a subscription that should be on that list and is not has usually got the wrong next-invoice date.

⟦Faktureringsplaner⟧ shows what is scheduled; Jobbkø for fakturering — Overvåk bakgrunnsjobber for fakturering — shows the runs themselves, with Planlagt til, Startet, Fullført and Forsøk. Ingen faktureringsjobber i kø is the normal quiet state.

⟦Faktureringsfeil⟧ — Overvåk og løs faktureringsfeil. Each row carries Feiltype, Kilde, Melding, Antall forsøk and Neste forsøk.

Failures retry themselves, so a single error is usually not something to act on — the next retry will clear a transient problem. What needs you is an error with a rising Antall forsøk: that is a real problem, generally missing billing details on the customer or a product without a price, and retrying will not fix it.

⟦Start faktureringskjøring⟧ runs one now rather than waiting. Manuell faktureringskjøring er lagt i kø means it is queued, not finished — watch the job queue for the result.

Check this monthly, not when somebody complains. Ingen faktureringsfeil funnet takes ten seconds to confirm. The alternative is discovering in March that a customer has not been invoiced since December, which is both awkward to explain and hard to collect.

Changing what gets billed is done on the subscription itself, not here: Change, pause or end a subscription