Telling us when Dealy gets something wrong
Under every answer Dealy gives you there are a few actions: Kopiera, Generera om, a thumbs up and a thumbs down, and Rapportera ett problem.
Rating an answer
The quickest way to tell us how Dealy did is the thumbs. Thumbs up (Bra svar) when the answer was right and useful, thumbs down (Dåligt svar) when it was not. Answers Dealy gave on a voice call can be rated the same way once they show up in the conversation.
Thumbs down opens a one-line box, Vad var fel? (valfritt). Writing in it is optional: the thumbs down is saved the moment you click it. Press the same thumb again to take your rating back.
We read the answers people rate down when we check how Dealy is doing, so a few words on what was wrong go a long way. Your rating stays with that answer; nothing else from the conversation is sent.
Reporting a problem
If the answer is wrong, made up, in the wrong language, or just unhelpful, press Rapportera ett problem. It opens the same Rapportera ett problem form you get from Support in the sidebar, so nothing new to learn, but it arrives with the answer already attached.
What to write
Three boxes, none of them long:
- 1Vad är trasigt? Say what Dealy said, and why it is wrong.
- 2Hur kan vi återskapa det? Only if you know. "It does it every time I ask about invoices" is a perfectly good answer.
- 3Vad borde hända i stället? The answer you were after.
Then Skicka in problem. You get an issue number back, and we work from that.
What gets sent with it
The form shows you exactly what it is attaching before you send: the page you were on, the question you asked, and the answer you got. That is what lets us find the conversation instead of guessing at it. A report that says "Dealy got this wrong" with nothing attached is very hard to act on.
Nothing else from your conversation is sent, and nothing is sent until you press submit.
If it is an idea rather than a fault
The back arrow at the top of the form takes you to the chooser, where Ge feedback is the right box for "this would be better if…". Same route, different pile.
What it does not do
Reporting an answer does not undo anything Dealy changed. If Dealy edited records and you want that reversed, use undo on the reply itself. See Approving and undoing what Dealy does.
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