Run a calling session
- 1Open the campaign and Starta session.
- 2Redo att ringa. Börja när du vill.
- 3Börja ringa.
While a call runs you see its state — Ringer ..., Ringer ..., Ansluten — with Tysta and Lägg på to hand. Oeppna post puts the customer in front of you while you talk, which is the difference between a call and a conversation.
- 4Logga resultatet — Lägg till en anteckning (valfritt) ...
- 5Nästa samtal.
⟦Gå vidare automatiskt⟧ does step 5 for you: Loggar {{disposition}} om {{seconds}}s, with Avbryt if you need a moment. Leave it on — the pause between calls is where an hour of calling quietly turns into two.
Write the note during the call, not after. By the third call you will not remember the first, and a logged outcome with no note tells the next person nothing.
⟦Ett samtal pågår fortfarande. Lägg på först.⟧ — you cannot move on with a call connected. Hang up first.
Progress is shown as {{done}} / {{total}} klara with {{count}} kvar left. Each entry is Väntar, Pågår, Klar or Oeverhoppad.
Ending. Avsluta session gives you Sessionen avslutad — Bra jobbat. Så här gick sessionen. — with Uppringningar, Svar, Svarsfrekvens, Taltid and Session.
Svarsfrekvens is the number worth watching over time. A low one is usually the list or the time of day, not the pitch — and that is a fixable thing.
⟦AI-sammanfattning⟧ writes up the session for you; Generera på nytt if Ingen sammanfattning ännu. Generera på nytt för att skapa en..
Var det här till hjälp?