Read the answers

The results view lists recipients and their progress. Search by recipient, email address or company, and narrow the list by invitation status. Sent and expiry dates help you decide who needs a follow-up. Revoking a completed invitation removes access to the link; it does not remove the submitted answer from your completion figures.

Use Uppdatera to fetch the latest response progress and refresh any open answer summary without reloading the page.

Long recipient and written-answer lists have Föregående and Nästa controls. Totals, summaries and CSV downloads still include the full set of responses, regardless of which page you are viewing.

Read individual responses. The recipient action menu opens the answers section by section, including unanswered questions. Answers are shown against the version that person received, even after you edit and republish the form.

Compare answers. Expand the answer summary below the recipient list. Choices show counts and percentages; numbers and ratings show an average and range. Written answers expand into a readable list. Summaries are separated by published version so changed questions do not silently mix together. Submitted answers are included by default; you can also include unfinished responses. For multiple-choice questions the percentages can add up to more than 100%, because one person may choose several options.

Export actual answers. The summary offers a CSV download with recipient details and question columns labelled by version. The download respects whether you included unfinished responses. Zero and a deliberate negative answer are kept as answers, not mistaken for blanks. Other CRM lists have their own shared export controls: Export a list to Excel or CSV.

Customer linkage. Sending to a customer associates the response with that record and records a timeline entry. Expand Svar på frågeformulär on the customer's overview to open their submitted or unfinished responses. The panel loads when opened and follows your questionnaire access permissions.

Keep or remove questionnaires. Use Arkivera to keep the questionnaire and its responses while preventing new invitations. Existing links retain their original access and expiry; revoke them separately when necessary. Archived questionnaires can be restored as drafts. Deletion asks for confirmation and is unavailable when there are submitted responses or uploaded files.