Request deletion of Meta data

To request deletion of information DealJourney received from Meta, contact our privacy team using the email below. You do not need an active DealJourney account to make a request.

Include the workspace or business name, your relationship to it, and which data you want removed. If this concerns a form submission, include the contact details you used and the approximate submission date. Do not send passwords, access tokens or identity documents in your initial email.

We will verify the request and its scope with the relevant workspace before processing it. If you submitted a form to one of our customers, that business controls its CRM records; we coordinate with it. Requesting deletion is separate from disconnecting, and sending a request is not confirmation that deletion has finished.

Stop future imports

A workspace administrator can disconnect the advertising and Page lead connections separately in Marketing > Connections. Disconnect removes the corresponding stored credentials and stops further retrieval. It does not erase existing reports, imported spend, CRM leads, timeline answers or import receipts.

A deletion review must cover reports, ad metadata, synced spend, imported CRM fields, timeline answers and duplicate-prevention receipts. Any legally required retention and backup handling must be assessed and explained in the response to your request.